We all know that VoIP reduces telephony costs, but we don’t necessarily know why. Understanding the technology behind VoIP allows us to better appreciate and market the value that VoIP brings to SMBs.
Four VoIP Technology Basics:
- VOIP IS DATA
The first thing to understand is that VoIP is data just like emails or files or instant messaging. While PSTN (Public Switched Telephone Network) was a dedicated technology meant only for voice, VoIP turns voice into another form of data. Data is a much more efficient and cost-effective technology.
- VOIP USES THE DATA NETWORK
Legacy systems require two separate networks – one for voice and one for data. A desk telephone uses the voice network while the computer uses a separate data network. VoIP integrates voice technology into one data network, resulting in a less expensive and easier to manage solution.
- VOIP IS PACKET-SWITCHED
For VoIP to be transmitted over the data network it must be digitized and transferred as packets. The advantage of packets is that they travel across the most efficient route resulting in high-speed and lower costs.
- VOIP IS REAL-TIME
Legacy telephony has always offered high quality voice in real-time because that’s what it was made to do. This has been VoIP’s biggest challenge but after over 20 years it is finally a worthy opponent of PSTN. With an optimized network and good VoIP software voice calls can be in real-time just like traditional telephony.
ALCATEL offers all the above mentioned features for both consumer and business people worldwide. ALCATEL phones and monitoring solutions are commercialized by telecom operator and by professional and consumer retail sales channels around the world. The excellent reputation of ALCATEL brand in the minds of both consumers and business people is the result of our continuous efforts to provide excellent well-made devices at the right prices.
Radiant Info Solutions is a national distributor of ALCATEL business phones.
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