Fortiguard Support Service
Overview
FortiGuard Support Service is a comprehensive security service offered by Fortinet, a leading cybersecurity company. It provides organizations with various features and benefits to enhance their network security and protect against evolving threats. The following are some of the key components of FortiGuard Support Service:
Threat Intelligence Updates: FortiGuard’s security researchers continuously monitor global threat landscapes and analyze emerging threats. They provide regular updates to FortiGuard subscribers, including antivirus signatures, intrusion prevention system (IPS) signatures, web filtering categories, and other security intelligence. These updates ensure that organizations have the latest protection against known threats.
Antivirus and Antimalware Protection: FortiGuard Support Service includes antivirus and antimalware solutions to defend against malicious software. It provides real-time protection by detecting and blocking viruses, worms, Trojans, ransomware, and other malware types.
Intrusion Prevention System (IPS): IPS technology is designed to detect and prevent network-based attacks, including vulnerabilities, exploits, and application-layer attacks. FortiGuard’s IPS signatures are regularly updated to identify and block the latest attack methods.
Web Filtering: FortiGuard’s web filtering service allows organizations to enforce web access policies and control user access to specific categories of websites. It helps prevent employees from accessing malicious or inappropriate content, enhancing overall network security and productivity.
Application Control: With FortiGuard’s application control feature, organizations can manage and control the use of specific applications within their network. It enables administrators to block or allow access to certain applications based on policies, mitigating risks associated with unauthorized or malicious application usage.
Botnet and Command & Control (C&C) Protection: FortiGuard Support Service identifies and blocks communications between infected devices and command-and-control servers used by botnets. It helps prevent compromised devices from participating in botnet activities and strengthens network security.
Vulnerability Management: FortiGuard’s vulnerability management feature helps organizations identify and address potential security vulnerabilities in their network infrastructure. It provides regular updates on the latest vulnerabilities discovered and offers guidance on patching and remediation.
Security Rating and Compliance: FortiGuard provides security ratings and compliance checks to assess an organization’s overall security posture. It helps organizations identify security gaps, compliance violations, and areas that need improvement to meet industry standards and regulations.
24/7 Technical Support: FortiGuard Support Service includes round-the-clock technical support from Fortinet’s team of experts. Customers can access assistance for any issues related to their Fortinet products or security services.
