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Job Profile

Radiant Info Solutions Pvt. Ltd.

Technical L1 Support Executive – Virtualization Solutions

Join our Team as a Technical L1 Support Executive – Virtualization Solutions (VMware, Nutanix, Hyper-V, Hyper Scaling)

Radiant Info Solutions is seeking a skilled Technical L1 Support Engineer specializing in virtualization solutions, including VMware, Nutanix, Windows Hyper-V, and Hyper Scaling technologies. The ideal candidate will have a solid foundation in virtualization technologies and be responsible for providing technical support, troubleshooting, and assisting with deployments and optimizations for clients. 

Key Responsibilities

Provide Technical Support for Virtualization Solutions:

  • Provide first-level support for virtualization technologies such as VMware, Nutanix, and Windows Hyper-V.
  • Troubleshoot and resolve basic virtualization issues related to performance, configuration, and resource allocation.

Virtualization Platform Management:

  • Assist in the management and configuration of virtualization platforms, ensuring that virtual environments are optimized and running smoothly.
  • Support the management of hypervisors, virtual machines, and storage in VMware, Nutanix, and Hyper-V environments.

Hyper Scaling Support:

  • Assist in setting up, maintaining, and optimizing hyper-converged infrastructure (HCI) environments with a focus on scalability and performance.
  • Support the scaling of virtual environments, including handling the addition of new hardware and virtual machines.

Deployment Assistance:

  • Help with the deployment of new virtual machines, hypervisors, and storage solutions for clients.
  • Assist with configuring virtual networks, storage, and backup solutions for optimal performance.

Licensing Support and Package Management:

  • Help manage and track virtualization software licenses, ensuring clients have the correct licensing packages in place.
  • Assist customers in understanding and applying the appropriate packages based on their business requirements.

Qualifications and Skills

Technical Experience:

  • 1-2 years of experience in supporting virtualization platforms such as VMware, Nutanix, and Windows Hyper-V.
  • Experience in setting up and managing virtual machines, hypervisors, and storage systems.

Licensing Knowledge:

  • Understanding of virtualization licensing models and packages for VMware, Nutanix, and Hyper-V.
  • Ability to assist clients with licensing queries and ensure that proper licenses are in place for virtualization deployments.

Technical Tools:

Familiarity with monitoring tools for virtualization environments, such as vCenter, Nutanix Prism, and Hyper-V Manager.

Location: Okhla Phase II, New Delhi
Job Type: Full-Time
Department: IT Support

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