Job Profile
Radiant Info Solutions Pvt. Ltd.
Technical L1 Support Executive – Virtualization Solutions
Join our Team as a Technical L1 Support Executive – Virtualization Solutions (VMware, Nutanix, Hyper-V, Hyper Scaling)
Radiant Info Solutions is seeking a skilled Technical L1 Support Engineer specializing in virtualization solutions, including VMware, Nutanix, Windows Hyper-V, and Hyper Scaling technologies. The ideal candidate will have a solid foundation in virtualization technologies and be responsible for providing technical support, troubleshooting, and assisting with deployments and optimizations for clients.
Key Responsibilities
Provide Technical Support for Virtualization Solutions:
- Provide first-level support for virtualization technologies such as VMware, Nutanix, and Windows Hyper-V.
- Troubleshoot and resolve basic virtualization issues related to performance, configuration, and resource allocation.
Virtualization Platform Management:
- Assist in the management and configuration of virtualization platforms, ensuring that virtual environments are optimized and running smoothly.
- Support the management of hypervisors, virtual machines, and storage in VMware, Nutanix, and Hyper-V environments.
Hyper Scaling Support:
- Assist in setting up, maintaining, and optimizing hyper-converged infrastructure (HCI) environments with a focus on scalability and performance.
- Support the scaling of virtual environments, including handling the addition of new hardware and virtual machines.
Deployment Assistance:
- Help with the deployment of new virtual machines, hypervisors, and storage solutions for clients.
- Assist with configuring virtual networks, storage, and backup solutions for optimal performance.
Licensing Support and Package Management:
- Help manage and track virtualization software licenses, ensuring clients have the correct licensing packages in place.
- Assist customers in understanding and applying the appropriate packages based on their business requirements.
Qualifications and Skills
Technical Experience:
- 1-2 years of experience in supporting virtualization platforms such as VMware, Nutanix, and Windows Hyper-V.
- Experience in setting up and managing virtual machines, hypervisors, and storage systems.
Licensing Knowledge:
- Understanding of virtualization licensing models and packages for VMware, Nutanix, and Hyper-V.
- Ability to assist clients with licensing queries and ensure that proper licenses are in place for virtualization deployments.
Technical Tools:
Familiarity with monitoring tools for virtualization environments, such as vCenter, Nutanix Prism, and Hyper-V Manager.
Location: Okhla Phase II, New Delhi
Job Type: Full-Time
Department: IT Support
To Apply, please fill the form below: