The right Analog phone system can help improve customer service and employee collaboration.
Voice over IP (VoIP) is a technology that seems tailor-made for small businesses, especially now that IP networks are as common as landline telephones, and broadband Internet access is within anyone’s budget. And the benefits of VoIP for small businesses are many, including reduced phone expenses, improved customer service, and enhanced employee productivity.
Small business VoIP solutions include hardware and software dedicated to handling voice traffic and offer a variety of calling features previously out of reach for smaller companies using a traditional PSTN (public switched telephone network) phone system. VoIP systems are designed to be flexible and scalable. So whichever system you choose now will grow along with your business, allowing you to easily add users, upgrade features, and expand into more sophisticated modules as you need them.
If you already have an IP network and a high-speed Internet connection, you can implement a VoIP phone system—and you can do it in three steps.
Step 1: Assess your needs and choose your solution
You have two choices when implementing a VoIP system. If you choose to install a voice gateway, you need to know how many of your existing analog phones you want to connect along with new IP phones. If you opt for an IP voice system, you’ll have a lot more decisions to make about calling features, such as automated attendant, music on hold, and integrated voicemail, in addition to how many phones you’ll need to connect.
Step 2: Prepare your network
Adding voice traffic to your network can be a significant additional load for your network to carry. You need to make sure it can handle the additional traffic smoothly, with no audible delay during a conversation or dropped calls. You want your IP calls to sound as clear and be as reliable as calls placed on the PSTN.
Step 3: Install the voice products
This is the trickiest part. Deploying an IP PBX system or adding a voice gateway to your network is no small undertaking; it affects your entire network, from capacity to performance.
ALCATEL offers all the above mentioned features for both consumer and business people worldwide. ALCATEL phones and monitoring solutions are commercialized by telecom operator and by professional and consumer retail sales channels around the world. The excellent reputation of ALCATEL brand in the minds of both consumers and business people is the result of our continuous efforts to provide excellent well-made devices at the right prices.
ALCATEL has widely reputed for its global reach in Telecommunication, serving over 100 countries around the globe. ALCATEL Home & Business Phones has been offering Alcatel T22, Alcatel T56, Alcatel T76, and Alcatel T16 for innovative, high quality and fixed-line communication devices for businesses.
Radiant Info Solutions is a national distributor of ALCATEL business phones.
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