Extensive Industry Experience
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Strong Industry Partnerships
24*7 Customer Service Support
Recognized AMC Services Partner
Commitment of Timely Service
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AMC Services
Stay Worry-Free with Our Annual Maintenance Contracts
At Radiant Info Solutions , we understand the critical role that seamless IT operations play in your business. That’s why we’re excited to present our Manager IT Services, a holistic solution that includes:
1. OEM B2B Support:
- Direct access to top-tier OEM (Original Equipment Manufacturer) support for
- prompt issue resolution.
- Expert guidance and assistance to optimize your IT infrastructure.
- Ensuring your systems run at peak performance.
Facility Management
Gold Standard Client Service
Appointment
Please fill Enquiry Form
24/7 Helpline
We are at your service
Manpower
Technical Skilled Manpower
Products
IT Networking (Passive & Active)
Maintenance
IT Infrastructure, Networking, Security & Server
what we offer
Preventive Maintenance Services
- Regular Inspections: Routine checks of network devices such as switches, routers, firewalls, and access points to detect any potential issues.
- Cleaning and Testing: Cleaning of network devices and testing their performance to ensure long-term operational efficiency.
- Firmware and Software Updates: Keeping your networking products up to date with the latest firmware and software to avoid security vulnerabilities.
Support & Troubleshooting
- Remote and On-Site Support: Access to remote troubleshooting services with an option for on-site support in case of major failures.
- Instant Resolution: Quick resolution of network issues, including device failures, connectivity issues, and network slowdowns.
- Troubleshooting & Diagnostics: In-depth analysis and diagnostics to identify the root cause of network problems and resolve them efficiently.
Hardware Repair & Replacement
- Spare Parts Management: Provision of spare parts for faulty networking devices to minimize downtime.
- Hardware Replacement: Replacement of defective hardware components such as routers, switches, and cables with genuine parts.
- Quick Turnaround: Prompt replacement and repair services to ensure your network is up and running quickly.
Hardware Repair & Replacement
- Spare Parts Management: Provision of spare parts for faulty networking devices to minimize downtime.
- Hardware Replacement: Replacement of defective hardware components such as routers, switches, and cables with genuine parts.
- Quick Turnaround: Prompt replacement and repair services to ensure your network is up and running quickly.
Security Management
- Firewall Configuration & Management: Regular security assessments and configuration of firewalls to safeguard against threats.
- Intrusion Detection & Prevention: Implementation of IDS/IPS to detect and prevent potential attacks or unauthorized access.
- Data Protection: Ensuring encrypted communication and securing sensitive data within the network.
Backup & Disaster Recovery
- Network Configuration Backups: Regular backups of device configurations to avoid loss of critical network settings.
- Disaster Recovery: A well-defined disaster recovery plan to quickly restore network functionality in the event of a failure.
- Redundancy Support: Implementing redundant configurations to avoid single points of failure in the network.
Connect Now, Get Quick Responses!
How it Works
Contact Us
Reach out to our team via phone, email, or our website contact form. Provide some basic information about your business and plans you’re interested in.
Our Team Review the Requirement
Our experts will review your current need and explore the best options to optimize your requirements, ensuring you get the most cost-effective and efficient solution for your business.
Receive Your Customized Quotation
After the review, we will provide you with a detailed, personalized quotation, including pricing and recommendations tailored to your business needs.
Get started today by contacting us, and let’s find the best solution for your business!
Why Partner with Us?
Comprehensive Coverage of IT Assets
Our AMC plans cover a wide range of IT equipment including desktops, laptops, servers, routers, switches, firewalls, printers, and storage devices. We act as a single point of contact for managing all your IT hardware support needs.
Proactive & Preventive Maintenance Approach
We conduct routine health checks, hardware audits, firmware updates, and system diagnostics to detect and resolve potential failures before they disrupt your operations—ensuring smoother day-to-day performance.
Certified Technicians & Rapid Response Teams
Our certified L1, L2, and L3 engineers ensure professional, timely, and technically sound support. Backed by committed response times and SLA compliance, we guarantee faster turnaround for both remote and on-site support.
Flexible & Scalable AMC Models
Choose from non-comprehensive (labour-only) or comprehensive (with parts) AMC packages tailored to your business scale and criticality. We also offer add-on services such as asset tracking, inventory reporting, and dedicated on-site support staff.
Centralized Support with Nationwide Reach
With a pan-India presence, we manage AMC services across multiple client locations through a centralized helpdesk, standardized processes, and detailed reporting—ensuring consistent service delivery and easy issue escalation.
10+ Years
Experience in Network Switch Deployment
20+
Certified Network Engineers for Onsite Setup
200+
Active AMC Services Deployed
360*
End-to-End Supply & Installation Support
2. Annual Maintenance Contract (AMC):
- Hassle-free, proactive maintenance to keep your IT systems in prime condition.
- Routine checks, updates, and preventive measures to minimize downtime.
- Quick response times and on-site support as needed, ensuring uninterrupted business operations.
- Enhance your equipment warranties with our cost-effective upgrade packs.
- Extended warranty coverage for added peace of mind.
- Minimize unexpected repair costs and maximize equipment lifespan.
With our Manager IT Services, you can focus on your core business while we take care of your IT infrastructure’s health and performance. We are your dedicated IT partner, committed to ensuring your technology works seamlessly to drive your success.
Contact us today to learn more and explore how our services can benefit your business. Your IT peace of mind starts here!
Why Choose Radiant as Your Preferred IT Managed Services Partner?
Choose Radiant as your preferred partner for IT Managed Services. Our expert management and dedicated support ensure the seamless operation and optimization of your IT systems. We provide customized managed services that enhance performance, improve security, and reduce downtime, tailored to your specific business needs.
Message for Quick Quotation
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Connect with our IT Managed Services Consultant
📞 +91-11-46515639/40
📧 leads@radiant.in
FREQUENTLY ASKED QUESTIONS
What is included in Radiant’s AMC for IT network and computer hardware?
Our AMC (Annual Maintenance Contract) covers regular preventive maintenance, troubleshooting, on-site support, hardware diagnostics, network performance checks, and emergency repairs for desktops, laptops, servers, switches, routers, and peripherals.
Which types of businesses can benefit from your AMC services?
We cater to corporate offices, educational institutions, manufacturing units, healthcare centers, co-working spaces, and government departments, ensuring minimal IT downtime.
What brands and hardware are covered under your AMC?
Radiant supports all major OEMs including HP, Dell, Lenovo, Cisco, Netgear, D-Link, IBM, Acer, and more—for desktops, laptops, servers, network devices, and printers.
Do you provide both preventive and corrective maintenance?
Yes. We schedule routine preventive checks to avoid issues and also provide corrective visits on demand or in emergencies to resolve breakdowns swiftly.
Is remote IT support also included in your AMC packages?
Yes. Our AMC includes remote troubleshooting, system health checks, and basic support via call or remote access to reduce response time.
How quickly do your engineers respond to IT breakdowns?
We provide prompt SLA-based support. Emergency issues are addressed within 24 hours, while routine issues follow predefined response/resolution times.
Can you customize the AMC based on our infrastructure size and complexity?
Absolutely. We offer custom AMC packages—whether you need coverage for 10 desktops or 500+ devices across multiple locations.
Do you include support for networking infrastructure?
Yes. Our AMC covers LAN/WAN equipment, structured cabling checks, firewall/switch/router maintenance, and Wi-Fi performance optimization.
What value-added services do you offer under AMC?
Radiant offers IT audits, asset inventory management, software license monitoring, system upgrades, and end-user support training as part of enhanced AMC plans.
How do I engage Radiant for AMC services?
Simply contact us for a free IT infrastructure evaluation. We’ll prepare a tailored proposal with SLA terms, pricing, and support roadmap to match your business needs
To find out more speak to our IT Managed Services specialists !
Call: +91-11-46515639/40 or email: leads@radiant.in