According to a survey by Research, the VoIP industry grew by about 9% between 2011 and 2012, which amounts to about $63 billion in additional revenue. Most of the growth, was in the SIP industry as SIP sales increased by 83% and hosted PBX sales stayed stable.
Research reports have reported massive growth in the mobile VoIP industry. According to Research, mobile VoIP users will reach 1 billion by 2017. From these numbers, it’s clear that the telecom industry is changing in some pretty big ways, and customers and VoIP professionals should expect a changing playing field before the end of the decade.
Where VoIP Came From
VoIP was debuted in 1995 by a small company in Israel. At that time, VoIP could only be used for calling between two people using the same VoIP program on their PCs. Since that time, VoIP has quickly grown into a major cornerstone of the telecom industry, and many people now use VoIP for their regular landline phone service.
VoIP plans are available in residential, small-, medium-, large-, and industry-scale business versions. Different VoIP plans have different features, capabilities, and levels of customer support. Most plans are hosted, or managed VoIP, although some providers offer residential VoIP solutions that involve some in-house hardware. Business owners can choose between hosted VoIP plans, SIP trunk plans (which require some in-house support), and hybrid plans.
VoIP in the Future
It’s clear that the telecom world is changing, and it is difficult to know what to expect from any service provider in the near future. However, a few forthcoming changes are fairly apparent.
It seems likely that in the coming years, VoIP providers will begin to focus more heavily on their mobile platforms. As VoIP has quickly risen to replace the traditional analog landline phone, it seems very likely that the next step will be to invade the territory of cellular providers. Today, people can download VoIP apps, either free ones or ones included with their regular monthly service, and use them for free or cheap calling as long as they have access to an Internet connection.
And in the immediate future, VoIP providers may begin to emphasize their SIP service. Right now, most providers focus on hosted service, but if sales in SIP service are consistent, providers may encourage the sales of their SIP service.
Whatever the small changes may be, it seems fairly certain that in the coming years, we can count on a mostly if not entirely VoIP internal network. And for both customers and providers, this will be a good thing.
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