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KPO Services

Extensive Industry Experience

Extensive Industry Experience

Quick and Accurate Quotes

Quick and Accurate Quotes

Strong Industry Partnerships

Strong Industry Partnerships

24*7 Customer Service Support

24*7 Customer Service Support

Recognized Partners

Recognized KPO
Experts

Commitment of Timely Service

Commitment of Timely Service

CALL US: +91-95822 16619

To receive a quick quotation and response, please submit your requirement here. (24×7 quote by our KPO Expert)

What is KPO

Future-Ready Operations: Harness Knowledge, Thrive Globally

With more than 18+ years of distinguished service, We offer end to end Knowledge Process Outsourcing (KPO) services, delivering sophisticated functional and operational solutions to federal agencies and global corporations. Our extensive expertise enables us to design and implement tailored strategies that enhance operational efficiency and drive strategic objectives.

Supported by a highly skilled workforce and advanced technological infrastructure, we specialize in managing intricate knowledge processing tasks, encompassing advanced data analytics, strategic content development, business process optimization, and comprehensive digital transformation initiatives.

For organizations seeking to establish or expand their presence in global markets, Radiant Info Solutions provides unparalleled guidance, ensuring seamless market entry and sustained growth through customized transition strategies.

Why Choose Us as Your Trusted KPO Partner?

Multilingual Call Centre

Deep Domain Expertise
Our experts deliver tailored solutions with proven knowledge in finance, healthcare, legal, and technology sectors.

Service Range

Comprehensive Service Range
End-to-end KPO solutions from data analytics to research, financial modeling, and automation for diverse business needs.

Technology Integration

Advanced Technology Integration
Leveraging AI, machine learning, and cutting-edge tools, we deliver precise, efficient, and scalable solutions.

Proven Track Record

Proven Track Record
Successfully delivering complex global projects with accuracy, timeliness, and measurable results.

Customized Solutions

Customized Solutions
We design bespoke strategies to align with your unique business goals, enhancing operational efficiency and decision-making.

Robust Data Security

Robust Data Security
Adhering to strict compliance and security protocols, we safeguard sensitive information with industry-leading practices.

Cost-Effective

Cost-Effective Excellence
High-quality services at competitive pricing, maximizing ROI without compromising on expertise or delivery.

24/7 Answering

24/7 Global Support
Our dedicated teams provide round-the-clock assistance, ensuring seamless collaboration across time zones.

From One to Many — Scalable Solutions That Evolve With You

We supports on-demand scaling—start with one or few resources and expand flexibly as your operations or projects evolve.
We align with your pace and goals.

Industry We
Serve

Explore Knowledge Process Outsourcing
Solutions for

Manufacturing & Logistics
Our Knowledge Process Outsourcing company in India facilitates data management, analytics, automation, and seamless processes.

Business Services
Our KPO service expert handles admi- nistrative & strategic tasks for business & offers back-office support.

Retail & Consumer Products
We offer tailored solutions in demand fo- recasting, product life cycle management, and market research.

Health & Life Science
Our knowledge process outsourcing in India provides clinical research and analysis to improve patient outcomes and operational efficiency.

Ready to Elevate Your Business?
Hire Radiant for KPO Excellence

Choose Radiant Info Solutions as your best KPO partner. Our team works closely with top businesses around the globe and helps them enhance their strategic management strategies. With specialization in KPO services in India, we aim to help big enterprises and SMEs thrive in the fiercely competitive market. Collaborate with us today in just a few steps!

what we offer

Process OutsourcingHR Knowledge Process Outsourcing Services

We focus on advanced human resource functions that require expertise in talent management, analytics, and compliance. These services help companies optimize workforce strategies and enhance employee engagement.

Key HR KPO Services:

Talent Acquisition and Recruitment

  • Strategic sourcing of high-caliber talent for niche roles.
  • Candidate assessment and psychometric testing for better fit.
  • Employer branding to attract top talent.

Workforce Analytics

  • Data-driven insights for workforce planning and performance evaluation.
  • Predictive analytics to forecast hiring needs and turnover risks.

Compliance and Policy Management

  • Managing regulatory compliance with labor laws and industry standards.
  • Developing and updating HR policies for global operations.

Learning and Development

  • Designing customized training programs for skill enhancement.
  • Leadership development and succession planning.

Benefits for Companies

  • Access to HR experts who streamline recruitment and compliance.
  • Reduced operational costs while maintaining high-quality HR processes.
  • Enhanced employee satisfaction through data-driven strategies.

Finance KnowledgeFinance Knowledge Process Outsourcing Services

We involve complex financial processes that demand expertise in accounting, analysis, and regulatory compliance. These services are ideal for businesses seeking to optimize financial operations.

Key Finance KPO Services:

Financial Analysis and Reporting

  • Preparing detailed financial statements and forecasts.
  • Conducting variance analysis and budgeting.

Tax and Compliance Management

  • Managing tax filings and ensuring compliance with global standards (e.g., GAAP, IFRS).
  • Handling audits and regulatory reporting.

Risk Management

  • Assessing financial risks and developing mitigation strategies.
  • Conducting credit and market risk analysis.

Accounts Receivable and Payable

  • Managing invoicing, collections, and vendor payments.
  • Streamlining cash flow management processes.

Benefits for Companies

  • Cost-effective access to certified financial professionals.
  • Improved accuracy in financial reporting and compliance.
  • Enhanced decision-making through actionable financial insights.

Marketing KnowledgeMarketing Knowledge Process Outsourcing Services

We focus on strategic and analytical tasks that drive brand growth and customer engagement. These services are tailored for businesses aiming to enhance their market presence through data-driven strategies.

Key Marketing KPO Services:

Market Research and Analysis

  • Conducting consumer behavior studies and competitor analysis.
  • Identifying market trends and opportunities for growth.

Content Creation and Strategy

  • Developing high-quality content for digital and traditional platforms.
  • Crafting SEO-optimized content to boost online visibility.

Digital Marketing Analytics

  • Analyzing campaign performance using tools like Google Analytics.
  • Optimizing marketing ROI through data-driven insights.

Brand Management

  • Developing brand strategies to enhance market positioning.
  • Managing social media and reputation monitoring.

Benefits for Companies

  • Access to specialized marketing professionals with global expertise.
  • Faster time-to-market for campaigns and product launches.
  • Improved ROI through targeted, analytics-driven marketing strategies.

IT KnowledgeIT Knowledge Process Outsourcing Services

We focus on high-skill, technology-driven tasks that support innovation and operational efficiency. These services are critical for companies looking to leverage advanced IT solutions.

Key IT KPO Services:

Software Development and Testing

  • Custom application development for business-specific needs.
  • Quality assurance and testing for software reliability.

Data Analytics and Business Intelligence

  • Developing data models and dashboards for actionable insights.
  • Implementing AI and machine learning solutions for automation.

Cybersecurity Services

  • Conducting vulnerability assessments and penetration testing.
  • Developing security protocols to protect sensitive data.

Cloud and Infrastructure Management

  • Managing cloud migrations and hybrid IT environments.
  • Optimizing IT infrastructure for performance and scalability.

Benefits for Companies

  • Access to cutting-edge IT expertise without in-house investment.
  • Enhanced innovation through advanced technology solutions.
  • Improved security and scalability for IT operations.

Supply Chain and Logistics KPOSupply Chain and Logistics KPO

We focus on optimizing supply chain operations through data-driven strategies and process expertise, benefiting retail, manufacturing, and logistics companies.

Key Services

  • Inventory Management: Optimizing stock levels and demand forecasting.
  • Logistics Optimization: Streamlining transportation and distribution networks.
  • Supply Chain Analytics: Analyzing supply chain data for cost efficiency.
  • Vendor Management: Evaluating and managing supplier relationships.

Benefits

  • Improved supply chain efficiency and cost savings.
  • Enhanced visibility into logistics operations.
  • Scalable solutions for global supply chain management.

Customer SupportCustomer Support and Analytics

We focus on high-skill tasks like customer experience strategy and analytics.

Key Services

  • Customer Experience Management: Designing strategies to enhance customer satisfaction.
  • Omnichannel Support: Managing customer interactions across platforms.
  • CRM Optimization: Customizing and managing CRM systems for better engagement.

Benefits

  • Improved customer retention through personalized strategies.
  • Data-driven insights to enhance customer interactions.
  • Cost-effective management of complex customer support tasks.

Education and E-LearningEducation and E-Learning KPO

We assist in content development, curriculum design, and training solutions for educational institutions and corporate learning programs.

Key Services

  • Curriculum Development: Creating tailored educational content and courses.
  • E-Learning Solutions: Designing interactive online learning platforms.
  • Assessment Design: Developing tests and evaluation tools for learners.
  • Educational Research: Analyzing trends in education and learning outcomes.

Benefits

  • Access to expertise in instructional design and pedagogy.
  • Scalable e-learning solutions for diverse audiences.
  • Cost-effective development of high-quality educational content.

Expertise :

  • Focus on Core Academics: Free up internal resources to concentrate on student success.
  • Faster Time to Market: Rapid development and deployment of learning solutions.
  • Global Expertise Pool: Leverage domain experts, educators, and technologists across regions.
  • 24×7 Delivery Capability: Around-the-clock content support for global learning schedules.

IT StaffingIT Staffing Knowledge Process Outsourcing Services

We specialize in sourcing, managing, and retaining highly skilled IT professionals for temporary or permanent roles. These services help companies address talent shortages in the tech industry.

Key IT Staffing KPO Services:
Technical Recruitment

  • Sourcing niche IT talent, such as developers, data scientists, and cybersecurity experts.
  • Conducting technical assessments and interviews.

Talent Pool Management

  • Building and maintaining a database of pre-vetted IT professionals.
  • Managing contract-to-hire and permanent staffing solutions.

Workforce Upskilling

  • Providing training programs to upskill existing IT staff.
  • Aligning talent skills with emerging technologies like AI and cloud computing.

Payroll and Compliance

  • Managing payroll, benefits, and compliance for outsourced IT staff.
  • Ensuring adherence to labor laws and industry standards.

Connect Now, Get Quick Responses!

How it Works

Contact Us

Contact Us

Reach out to our team via phone, email, or our website contact form. Provide some basic information about your business and plans you’re interested in.

Our Team

Our Team Review the Requirement

Our experts will review your current need and explore the best options to optimize your requirements, ensuring you get the most cost-effective and efficient solution for your business.

Quotation mail

Receive Your Customized Quotation

After the review, we will provide you with a detailed, personalized quotation, including pricing and recommendations tailored to your business needs.

Why Choose Radiant as Your Preferred KPO Partner?

We deliver tailored, technology-driven Knowledge Process Outsourcing solutions that empower federal and corporate clients worldwide. Our skilled workforce ensures seamless execution of complex tasks, from analytics to digital transformation. Partner with us for strategic guidance and unmatched efficiency in global market expansion.

Message for Quick Quotation

For a quick quotation, share your requirements here:

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Looking for Advice ?

Connect with our KPO Consultant

📞  +91-95822 16619
📧  leads@radiant.in

v

FREQUENTLY ASKED QUESTIONS

Is Radiant suitable for companies with dynamic or fluctuating seat requirements?

Yes. Radiant’s delivery model supports on-demand scaling—start with one or few resources and expand flexibly as your operations or projects evolve. We align with your pace and goals.

Can I choose specific KPO functions instead of a complete service package?

Yes, Radiant offers modular service engagement. You can select specific functions (like recruitment, financial reporting, content creation, etc.) without opting for an entire department or bundled solution.

What is the typical onboarding time for a new KPO project?

Onboarding timelines vary by project complexity, but small-to-mid-sized projects can go live within 5–10 business days. We ensure fast ramp-up through predefined onboarding processes and resource readiness.

Can Radiant customize its KPO services to align with our in-house processes?

Absolutely. Radiant works as an extension of your team, aligning with your internal workflows, KPIs, documentation formats, compliance guidelines, and cultural expectations.

What are the pricing models for Radiant’s KPO services?

We offer flexible pricing options, including:

  • Per-seat/monthly pricing
  • Per-task or project-based pricing
  • Hourly rates for short-term work
    Pricing is customized based on service scope, duration, and skill level required.

How does Radiant ensure data security and confidentiality in KPO engagements?

We follow strict data protection protocols including NDAs, access controls, secure cloud environments, and compliance with global data standards like GDPR and ISO 27001.

Can Radiant support KPO services across multiple time zones?

Yes. Radiant operates with a 24Ă—7 delivery capability, supporting global clients across different time zones with overlapping shifts, rotational staffing, and regional alignment.

Does Radiant offer trial or pilot programs before long-term contracts?

Yes, we often offer short-term pilot projects or test runs, allowing clients to evaluate quality, collaboration, and results before committing to a longer-term engagement.

What happens if I need to scale up or down mid-project?

Radiant provides on-demand scalability. You can increase or reduce the number of seats/resources based on evolving project needs or budgets—with minimal disruption to operations.

Who manages the resources once onboarded?

You’ll have a dedicated project manager or service delivery lead from Radiant, plus direct access to the team (if needed). We ensure seamless communication, daily/weekly reporting, and performance tracking.

Does Radiant provide domain-specific experts or only generalists?

Radiant has a pool of domain-specific professionals in finance, HR, IT, education, marketing, and more—ensuring industry-aligned output, faster learning curves, and strategic contributions.

How does Radiant ensure the quality of its KPO services?

Quality is maintained through multi-tiered checks, performance audits, real-time monitoring, client feedback loops, and adherence to SLAs. Every deliverable is reviewed by experienced supervisors or quality analysts.

What communication channels are used to collaborate with the Radiant team?

We use platforms like Microsoft Teams, Slack, Zoom, Google Meet, and email for real-time collaboration. Dedicated SPOCs and account managers ensure transparent and uninterrupted communication.

Will Radiant train its KPO staff according to our company-specific tools or policies?

Yes. We offer custom onboarding and process-specific training to align our resources with your tools, workflows, compliance standards, and communication protocols.

What delivery models does Radiant offer for KPO engagements?

Radiant supports remote delivery, onsite deployment, hybrid models, and offshore teams based on your operational and security preferences.

Can Radiant support multi-language requirements for global businesses?

Yes. Depending on the scope, Radiant can deploy multi-lingual professionals or language-specific teams for global customer support, content creation, research, and documentation.

Does Radiant provide documentation and reporting on project progress?

Absolutely. We deliver weekly/monthly performance reports, project status updates, SLA adherence reports, and customized dashboards—ensuring full visibility and accountability.

To find out more speak to one of our KPO specialists !

Call: +91-11-46515639/40 or email: leads@radiant.in