Extensive Industry Experience
Quick and Accurate Quotes
Strong Industry Partnerships
24*7 Customer Service Support
Recognized
IT FMS
Partners
Commitment of Timely Service
CALL US: +91-11-46515639/40
To receive a quick quotation and response, please submit your requirement here. (24×7 quote by our IT FMS Services Expert)
IT FMS Services
Optimize Your IT Operations with Our Facility Management Services
In the fast-paced world of technology, maintaining the efficiency and reliability of your IT infrastructure is non-negotiable. Our IT Facility Management Services offer you a trifecta of solutions, each tailored to meet your specific needs:
1. SLA (Service Level Agreement) Based Management:
- Our SLA-based approach guarantees a consistent level of service excellence. We define clear and measurable performance benchmarks, ensuring that your IT systems operate at peak efficiency.
- With defined response times and resolution commitments, you can trust that issues will be addressed swiftly, minimizing downtime and disruptions to your business operations.
- Our SLA-based approach provides transparency and accountability, ensuring that you get exactly what you’ve signed up for.
What we offer
Comprehensive IT Network Infrastructure Management
-
- Full management of network hardware, including routers, switches, firewalls, and access points
- Regular monitoring and health checks to ensure optimal performance
Network Monitoring & Performance Optimization
-
- Real-time monitoring of network devices for issues
- Proactive management to detect and resolve bottlenecks, latency, or failures
- Regular performance optimization to ensure maximum throughput and uptime
Troubleshooting and Issue Resolution
-
- Rapid detection and resolution of network problems
- 24/7 troubleshooting support, including remote diagnostics and on-site visits
- Minimizing downtime with swift issue resolution
Hardware and Software Maintenance
-
- Routine maintenance and updates of network equipment and software
- Firmware and software upgrades for network devices to ensure compatibility and security
- Regular checks for obsolescence and recommendations for hardware upgrades
Network Security Management
-
- Regular security assessments to identify and mitigate risks
- Configuration and management of firewalls, IDS/IPS, and VPNs for secure connectivity
- Data encryption and monitoring of network traffic for unauthorized access
Configuration and Setup of Network Devices
-
- Installation and configuration of routers, switches, firewalls, and wireless access points
- Network architecture design and implementation based on business needs
- Integration of devices into an existing network infrastructure with minimal disruption
Connect Now, Get Quick Responses!
How it Works
Contact Us
Reach out to our team via phone, email, or our website contact form. Provide some basic information about your business and plans you’re interested in.
Our Team Review the Requirement
Our experts will review your current need and explore the best options to optimize your requirements, ensuring you get the most cost-effective and efficient solution for your business.
Receive Your Customized Quotation
After the review, we will provide you with a detailed, personalized quotation, including pricing and recommendations tailored to your business needs.
Get started today by contacting us, and let’s find the best solution for your business!
Our End to End IT Network FMS (Facility Management Services) Service & Support :
1. Requirement Understanding & FMS Scope Finalization
- Conduct detailed discussion to understand IT infrastructure and manpower needs
- Identify scope covering Network, Server, Firewall, Storage, Desktop, and Data Center support
- Define onsite engineer requirement (L1/L2/L3) and shift coverage (General/24×7)
2. Site Assessment & Infrastructure Audit
- Perform complete audit of IT network and facility infrastructure
- Review existing topology, hardware health, connectivity performance, and critical dependencies
- Identify gaps in uptime, monitoring, documentation, and incident handling process
3. FMS Contract Planning & SLA Definition
- Define Service Level Agreement (SLA) for incident response and resolution time
- Finalize contract duration, visit frequency, and escalation matrix
- Prepare BOQ for manpower deployment, tools, spares, and support structure
4. Deployment of Dedicated Support Resources
- Assign trained onsite engineers as per customer environment requirement
- Deploy engineers for daily IT support, troubleshooting, and preventive tasks
- Ensure resource onboarding with site policies, access rights, and IT process training
5. IT Operations & Daily Support Management
- Handle day-to-day IT support for users and network infrastructure
- Perform monitoring of internet, LAN, Wi-Fi, firewall, and server availability
- Ensure smooth operation of printers, desktops, network ports, and connectivity
6. Preventive Maintenance & Scheduled Infrastructure Checks
- Conduct periodic health checks for switches, routers, firewall, UPS, and servers
- Perform cable checking, rack housekeeping, patch panel verification, and labeling
- Validate backups, antivirus updates, system patches, and log monitoring
7. Incident Management, Escalation & Downtime Restoration
- Register incidents through ticketing and categorize based on priority
- Provide immediate troubleshooting and escalation to senior engineers if required
- Ensure service restoration with minimum downtime and proper RCA documentation
8. Reporting, Documentation & Continuous Improvement
- Share weekly/monthly reports on tickets, downtime, and preventive activities
- Maintain updated network documentation, asset inventory, and configuration backups
- Recommend infrastructure upgrades, security improvements, and performance optimization roadmap
Why Partner with Us?
On-Site IT Experts for Seamless Network Operations
We deploy certified IT professionals at your premises to manage, monitor, and maintain network infrastructure, ensuring uninterrupted business continuity and faster issue resolution..
Proactive Network Monitoring & Preventive Maintenance
Our FMS model includes routine checks, system audits, and real-time alerts—enabling us to identify and address network issues before they affect performance or security.
Customized SLAs with 24/7 Support Capability
We offer flexible service level agreements tailored to your operational hours, with availability for 24/7 support, ensuring your IT environment is always backed by committed service uptime.
Scalable Resource Deployment Across Locations
Whether you need one IT engineer or a full team across multiple branches, Radiant delivers consistent service delivery with centralized reporting and efficient coordination.
Cost-Effective IT Outsourcing Without Compromise
Reduce overheads without sacrificing quality—our FMS model ensures expert-level support without the costs and complexity of maintaining a large in-house IT staff.
.
10+ Years
IT Facility Management Experience
30+
Onsite & Remote Network Support Expert
300+
Active Deployment of Services
360*
Proactive Network Health Monitoring
- Sometimes, you need the human touch to manage your IT ecosystem effectively. Our Manpower-Based Management solutions provide you with skilled professionals who are dedicated to ensuring the smooth operation of your IT infrastructure.
- Our highly trained and certified IT personnel become an extension of your team, managing your IT environment, troubleshooting issues, and implementing proactive measures to prevent disruptions.
- This approach offers flexibility, allowing you to scale your IT workforce up or down according to your evolving needs.
- In a rapidly changing IT landscape, having access to the right expertise at the right time can be a game-changer. Our Staff Augmentation services provide you with on-demand access to IT professionals with specialized skills.
- Whether you need short-term assistance with a project or long-term expertise for a specific area of your IT operations, we have a pool of skilled professionals ready to fill those roles.
- Our Staff Augmentation services enable you to remain agile, adapting quickly to the evolving demands of your IT projects and initiatives.
With our IT Facility Management Services, you gain a strategic partner dedicated to ensuring the reliability, efficiency, and cost-effectiveness of your IT operations. Whether you prefer SLA-based commitments, a skilled IT workforce, or on-demand expertise, we have the solutions to meet your unique requirements. Your IT environment is in capable hands, allowing you to focus on your core business activities with confidence. Radiant’s IT Network Facility Management Service ensures seamless network operations, optimized performance, and proactive support for your business infrastructure.
Why Choose Radiant as Your Preferred IT Managed Services Partner?
Choose Radiant as your preferred partner for IT Managed Services. Our expert management and dedicated support ensure the seamless operation and optimization of your IT systems. We provide customized managed services that enhance performance, improve security, and reduce downtime, tailored to your specific business needs.
Message for Quick Quotation
For a quick quotation, share your requirements here:
Looking for Advice ?
Connect with our IT Managed Services Consultant
📞 +91-11-46515639/40
📧 leads@radiant.in
FREQUENTLY ASKED QUESTIONS
What is Facility Management Services (FMS) in IT?
FMS in IT refers to end-to-end management of an organization’s IT infrastructure, including hardware, software, network, security, and user support.
What IT assets does Radiant manage under its FMS offering?
We manage desktops, laptops, servers, firewalls, switches, wireless networks, UPS systems, software licenses, printers, and AV equipment.
What are the core deliverables in Radiant’s FMS engagement?
Asset maintenance, real-time monitoring, incident resolution, preventive checks, IT audits, compliance reporting, and user support.
Does Radiant offer onsite technical manpower under FMS?
Yes, we deploy skilled L1, L2, and L3 engineers, network admins, and IT support staff based on client requirements.
Can Radiant provide 24x7 IT facility management services?
Yes, we offer round-the-clock support for critical infrastructure along with shift-based or business-hour models
How does Radiant handle multi-location FMS support?
We offer centralized helpdesk, remote monitoring, and local engineer dispatch for clients with pan-India presence.
What industries does Radiant serve with IT FMS?
We serve BFSI, healthcare, education, manufacturing, media, events, IT/ITES, and government sectors.
Is Radiant’s FMS scalable for growing organizations?
Yes, our services are modular and scalable—ideal for startups to large enterprises, with flexible SLAs
Does Radiant include network management in its FMS?
Absolutely. We manage LAN/WAN, Wi-Fi, firewalls, structured cabling, internet failover, and VPN infrastructure
Why choose Radiant Info Solutions for IT Facility Management Services?
Because of our certified manpower, proactive monitoring, customizable contracts, fast response, and proven experience across verticals
To find out more speak to our IT Managed Services specialists !
Call: +91-11-46515639/40 or email: leads@radiant.in